Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone)
• Profile information (bio, dance styles, experience)
• Content you post (requests, applications, messages)
• Payment information (processed by third-party providers)

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Connect studios with instructors
• Send you important updates (based on your preferences)
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Communication Preferences

You control how we communicate with you. You can update your communication preferences in Settings at any time. All marketing communications are opt-in only.

SMS Text Notifications

If you opt in to SMS notifications, we collect and store your phone number to send urgent coverage alerts. Your phone number is:

• Encrypted with AES-256-GCM before storage (never stored as plain text)
• Used only for sending SMS notifications you've opted into
• Not sold or shared with third parties for marketing
• Shared only with our SMS service provider (Telnyx) for message delivery
• Deleted upon request or when you disable SMS notifications

You can opt out at any time by replying STOP, disabling SMS in settings, or contacting support@mysubhub.io.

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Other users (as necessary for the platform to function)
• Service providers (hosting, email, payment processing)
• Legal authorities (when required by law)

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

6. Data Security

We take your privacy seriously and go beyond industry standards to protect your personal information.

Encryption at Rest

All sensitive personal information—including phone numbers—is encrypted using AES-256-GCM, the same encryption standard used by banks and government agencies. This means your data is unreadable even if our database were ever compromised.

What This Means For You

• Your phone number is never stored as plain text
• Database administrators cannot read your personal data
• Even in a data breach, your information remains encrypted and unusable
• Only our application can decrypt data when you need to access it

Additional Security Measures

• All connections are encrypted with TLS 1.3
• Passwords are hashed using industry-best practices
• Regular security audits and updates
• Row-level security policies limit data access

7. Cookies and Tracking

We use cookies and similar technologies to provide and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us at privacy@mysubhub.io